Get in touch
If something in your home has been on your mind — or you'd simply like to talk through your situation — we're glad to hear from you. There's no commitment involved in a first conversation.
A few things worth knowing
Response time
We aim to reply within two working days. During busy periods it may take a little longer, but every message receives a personal response.
What to include
A brief description of your situation is helpful, but not essential. Even a simple "I'd like to know more" is enough to start a conversation.
No obligation
Getting in touch doesn't commit you to anything. We're here to help you think things through, not to push you toward a decision.
Frequently asked questions
Is there a charge for an initial consultation?
We're happy to have a brief introductory call at no cost. Any formal consultation or home visit will be discussed with you in advance, with clear pricing before anything is agreed.
Which areas of Japan do you cover?
Please get in touch and let us know your location. We'll let you know straightforwardly whether a visit is practical and, if not, whether remote guidance might help.
Can family members get in touch on behalf of a relative?
Absolutely. Many enquiries come from adult children or other family members who are thinking through options for a parent or relative. We're glad to speak with you and understand the situation together.